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Innovation Challenges in Hospitality - 0 views

hospitalityinsights.ehl.edu/tion-challenges-in-hospitality innovation hospitality hotel green Tech solution EHL
shared by nashalsiddiqi on 31 Aug 21 - No Cached
  • The biggest development in recent years has been that of big data. While it seems that every company in today’s marketplace owns customer data, it’s only those who do something with it that gain a competitive edge.
  • Voice search is transforming the booking process, making it increasingly easy and convenient for customers to search for their next stay, without having to type a single word.
  • One such way is in providing a deeper level of personalization within the booking process.
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  • it’s no longer about simply providing a guest with a room, but providing them with a seamless experience
  • Another growing trend is the use of technology to enhance the guests’ stay. Modern guests are increasingly looking for high-tech experiences, and many are willing to forego traditional amenities to get them
  • the industry has had a dramatic environmental impact, from construction processes to energy and water consumption
  • keep in mind that sustainability goes beyond environmental management. To truly support long-term sustainable development, companies need to think beyond water and energy-saving methods and consider their impact on economic progress and social development – promoting health and well-being, gender equality, stimulating entrepreneurship and supporting local communities.
  • nashalsiddiqi on 31 Aug 21
     
    The Article disscuss the challenges in innovation in hotels, this include different aspects and argues that the industry is a bit late adapting and untilizing technologies compared to other industries. it gives example of the booking services of an airline and a hotel. which clearly gives strong indication that the clients in the market now days tend to look for a more personalized services which can be offered through the hotel booking system. another aspect of the article covers the side of sustainability, that is not limited to saving water or energy level but on a wider aspect also.

What Can We Do About the Growing E-waste Problem? - 1 views

started by ysu006 on 30 Sep 21 no follow-up yet
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Disruptors in the hotel industry | Colliers - 2 views

www.colliers.com/...y-disruptors-in-hotel-industry Hospitality hotel software business tech travel solution mobile green
shared by armanyleblanc767 on 26 Aug 21 - No Cached
  • Underpinning this is an intermeshing of technology development, shifts in demographics, and globalisation which has also brought about rapid urbanisation
  • This in turn has led to a change consumers’ expectations and needs
  • Although disruptions are commonly perceived by incumbent players as threats to their businesses, disruptors could also be sources of significant opportunities for incumbent players to create newer and better services as well as experiences for their guests, hence entrenching themselves even more within the industry. 
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  • its use in luxury hotels, where the personal touch matters, may well have to be adapted to ensure it is seamless and less impersonal.
  • consumers’ increasing desire for personalised experiences is expected to continue for years to come.
  • use of biometric technology such as the facial recognition technology to speed up guests’ check‐in time and thereby improve the customer experience, make processes more efficient and enhance security.
  • By eliminating the process of performing manual checks on travel documents, the amount of check‐in time is expected to be reduced by up to 70%.
  • In addition, whilst this may well serve high volume and ‘business’ hotels,
  • use of hotel robots may yield operational and cost efficiencies to hotels, it is however critical that a balanced approach is adopted by hoteliers to ensure that automation does not supplant quality service hence alienating hotel guests as a consequence
  • Voice assistants ‐ such as Amazon Alexa, Siri and Google Assistant – are one of the fastest growing technological fields today, becoming commonplace as a feature of the internet of things
  • According to Hospitality Technology’s 2019 Lodging Technology Study, nearly eight in 10 respondents named voice‐enabled technology as the top choice when asked to identify technology that has the most potential in the near‐future, and 62% of the respondents listed voice technology as a transformative technology that makes an impact.
  • pop‐up hotels have the agility of providing on‐demand accommodation in locations that traditional hotels could not and/or travelers would not necessarily have access or ease of access to alongside customisable accommodation settings, thereby delivering an entire bespoke guest experience.
  • the data gathered can be analysed and utilised to enhance the hotel offerings
  • Separately, hotels could potentially streamline operations processes and thereby improve operational efficiency and achieve cost‐savings through automating some of the daily hotel operations via the voice assistant.
  • The use of robots within the hotel industry is a form of automation that is becoming more prevalent as hotel chains and individual hotels have become increasingly cognizant that the concept of automation and self‐service is playing an increasingly vital role in the customer experience
  • voice assistants could potentially be used by hotels to gather actionable insights and feedback
  • New technologies, online platforms and markets are seen manifesting in new initiatives of all sorts ranging from metasearch engines evolving into one‐stop reservation options, chatbots, and robots providing butler services to alternative accommodation options. 
  • In Asia, Singapore had its first shipping container hotel in operation in January 2020. Targeting millennials as its primary consumers who are more adventurous and looking for an experience
  • Key players of the pop‐up space are predominantly boutique groups although major brands such as Marriot and Accor have started to experiment with pop‐ups
  • applicable
  • it is imperative that hotels recognise and make it a top priority to address these privacy concerns and adhere to the applicable regulations concurrent to ensuring the quality of the stored data and system
  • Check‐in and check‐out services; provision of tourist information; butler service to deliver amenities such as towels; transport luggage; and meal deliveries.  
  • svail001 on 26 Aug 21
     
    This article discusses some of the technological disruptors in the hospitality industry and provides a couple examples specific to hotels. Some of these examples include pop-up hotels, facial recognition, and robots. The article provides a couple reasons why each of these innovative technologies could be beneficial or negative for hotels. Overall, the article provides some good insight into the future of technology in hotels.
  • acole066 on 21 Jun 22
     
    This article covered various disruptors in the hotel industry from the check in process down to automation & self service for guests. Implementing facial recognition to speed up check ins for guest, using voice assistants to substitute daily hotel operations, & using robots for automation are all things that can become more prevalant amongst the hotel industry as it may seem more cost efficient.
  • armanyleblanc767 on 16 Jan 23
     
    Every year, technological advances are made in each industry, including the hospitality industry. These advances are often seen as threats according to this article, however, they might also pose as great opportunities for the industry and its stakeholders. The article highlights some of the major disruptors in the hospitality industry. Trends such as facial recognition and robots were among those mentioned. I found that both of these trends have negative and positive aspects to them. Facial recognition would reduce the time spent checking in significantly, however guests would still be concerned with the storage of their personal data. Additionally in regards to robots, they aid in operational efficiency in check in and check out services also but they could possibly omit the human touch factor of certain roles that guests appreciate.
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The Digital Menu and the Restaurant Industry - 0 views

www.managementstudyguide.com/nd-the-restaurant-industry.htm Technology hospitality hotel software business tech travel solution mobile green
shared by joshli2022 on 11 Jul 22 - No Cached
  • joshli2022 on 11 Jul 22
     
    This Article is about the ditial menu and the restaurant that benefits to have the ditigtal menu, which reduced workforce for the company and cheaper to have one compare the phsical menu. At the same time the restaurant could enhance their efficiency. The types of the digital menu are tablets, AR, interactive tables, are common opitions to the restaurant in order to upgrade their menu. In general, the the dital menu could help different type and levels of restaurants to enhancing their technological innovation in order to improve their services.
  • henderson_goh on 28 Jul 22
     
    The digital menu seems having a lot of benefits for the restaurants. This menu is practical during the COVID-19 pandemic, when in person interactions are forced to be kept at minimal. However, I would expect more in person interactions at an upscale restaurant because I am paying more.
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How Cruise Travel Is Sailing Into a Sustainable Future | TravelPulse - 0 views

www.travelpulse.com/...into-a-sustainable-future.html green travel cruise sustainable
shared by Danaisy Abascal-Yero on 13 May 22 - No Cached
  • Danaisy Abascal-Yero on 13 May 22
     
    This article emphasizes the different methods and approaches cruise ships are taking to become more sustainable in the future. They are doing so by pursuing innovations like renewable resources, regenerative travel, providing energy solutions, and more. They are seeking to reduce carbon emissions by 40% by 2030. One of the methods described in the article is that cruise ships are now integrating liquified natural gas (LNG) fueled ships which produce zero sulfur emissions and reduce greenhouse gases by 20% when compared to regular ship fuel. Cruise lines have already started to introduce this kind of innovation to newer ships. Ports are also taking initiatives to become greener by having solar-powered terminals, smart waste separation, electric transportation, etc. Cruise lines are also working with organizations like the Global Sustainable Tourism Council (GSTC) to make sure that culture, environment, and destination laws are enforced and protected.
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Basic Information about Electronics Stewardship | US EPA - 0 views

www.epa.gov/...-about-electronics-stewardship electronics Hospitality green solution
shared by nelson1oliva on 17 Feb 23 - No Cached
  • According to a 2013 report by the Consumer Electronics Association, the average American household uses about 28 electronic products such as personal computers, mobile phones, televisions and electronic readers (e-readers). With an ever increasing supply of new electronic gadgets, EPA's Facts and Figures about Materials, Waste and Recycling show that Americans generated 2.7 million tons of consumer electronics goods in 2018, representing less than one percent of all municipal solid waste generation.
  • nelson1oliva on 17 Feb 23
     
    There is clearly a connection between ownership of "stuff" and proper stewardship of the same. this article brings to light how this process needs to be sustainable and the responsibilities that we all have to ensure that our own footprint is not causing more harm to our planet through poor management of the items we have purchased. According to a 2013 report by the Consumer Electronics Association, the average American household uses about 28 electronic products such as personal computers, mobile phones, televisions and electronic readers (e-readers). With an ever increasing supply of new electronic gadgets, EPA's Facts and Figures about Materials, Waste and Recycling show that Americans generated 2.7 million tons of consumer electronics goods in 2018, representing less than one percent of all municipal solid waste generation.
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Sustainable Hospitality Technology Made Possible - CiHMS - 1 views

www.cihms.com/...ality-technology-made-possible sustainable hospitality technology business
shared by shineal on 17 Feb 23 - No Cached
  • Sustainable Hospitality Technology Made Possible
  • the tourism sector can be harmful to the local environment due to the excessive tourist demands resulting in a large number of plastics & food wastes, overuse of water and energy supplies, and the social life of the local communities.
  • The fast-paced technology development has eased hospitality in making strides to becoming eco-friendly without leveraging the heavy financial burden. In order to transform into a green industry, hospitality has been gradually tapping into certain tactics to keep up with the sustainable bandwagon:
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  • Forgoing daily cleaning
  • With the integration of a motion and temperature camera detector, the central AC system automatically adjusts the hotel’s overall temperature to maintain at a certain level instead of manually setting your AC temperature to a specific degree permanently.
  • Smart energy and water-saving management.
  • Acknowledging your guest in opting out of the daily cleaning properly by rewarding incentive loyalty points or discount vouchers to other hotel facilities would lead to massive cost savings and environmental benefits.
  • Digitize the use of paper
  • Eliminating all menus, reservations, program flyers, and other hotels in-room compendiums and replacing them with a digital guest room tablet or a large touch screen interactive monitor at lobby area would dramatically reduce the number of paper, cardboard, and plastic waste in hotels operations.
  • Effective food waste management
  • The recent technology helps the kitchen come up with an ultimate menu that achieves wasting food supply by tracking records on kitchen waste on a daily basis.
  • Receiving centralized reports to keep you in check for multiple properties in real-time, accessible from anywhere anytime, and trouble-free integration with other hospitality software via Open API are the benefits of a cloud-based hospitality management solution.
  • shineal on 17 Feb 23
     
    This article on "Sustainable Hospitality Technology Made Possible" gives detailed tactics on how properties can lower their energy and consumption costs, and reduce waste which ultimately leads to protecting the environment. As explained in the article, this sustainability shift did not occur overnight, but rather through a progressive process that encompasses corporate social responsibilities and consumer sentiment.
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Recapturing Sales and Catering Revenue: Technology's Vital Role - 0 views

www.oracle.com/...ra-sales-event-management.html technology hotel software business solution green hospitality
shared by bingkunwu on 23 Nov 22 - No Cached
  • bingkunwu on 23 Nov 22
     
    Technology and Event Management
  • bingkunwu on 23 Nov 22
     
    As the hospitality industry embraces the need to optimize performance with technology, it, therefore, assigns technology a significant role in its productivity. The article thus engages an appeal of how technology is monetized to aid the success of next-generation hotel sales and event management software. With the alteration of the market to fit and adopt the use of technology, it increases its chances of seizing opportunities to aid in the determination of space utilization, to better capitalize on the in-demand spaces that are available. The suitability of having to compare multiple venues, for cost and suitability aligns with the nature of overcoming the shortcomings of the market. Thus, the article is rudimental in highlighting such cases.
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Power of AR and VR 3D modeling for immersive experiences - 1 views

ikarus3d.com/...ling-for-immersive-experiences technology hotel software business tech travel solution mobile green hospitality
shared by hijessica on 28 Feb 24 - No Cached
  • hijessica on 28 Feb 24
     
    Discover the immersive power of AR and VR 3D modeling in transforming experiences. Unleash your imagination with cutting-edge technology.
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